You can email MS NOW Customer Care team by emailing support@msnow.zendesk.com or by filling out this webform: msnow.zendesk.com/hc/en-us/requests/new
If you are on the MS NOW mobile app, you can go to Settings from the bottom right corner of the home screen and then scroll down to Send Feedback.
If you are reporting a technical issue, please be sure to include details about what device you are using, which browser (including version), and any screenshots, if relevant.